Privacy Policy

Last updated: January 15, 2019

BlitzIQ takes the privacy of its users very seriously. We've outlined here our policies around our users' privacy and information. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

What Does This Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information ("Personal Data") that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Data from our users, as explained in more detail below, and we use this Personal Data internally in connection with the provision of our Services, to allow you to set up a user account, to contact you, to fulfill your requests for our products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Data with third parties, but only as described below. As noted in the Terms of Use, BlitzIQ does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to BlitzIQ. If it is learned that BlitzIQ has collected personal information from a child under age 13, it will delete that information as quickly as possible. If you believe that a child under 13 may have provided BlitzIQ personal information, please contact BlitzIQ at justin@blitziq.com

Changes to our Privacy Policy

We update and improve our Services from time to time, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on the BlitzIQ website or via the Services, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

Information Collected by BlitzIQ

Information You Provide to BlitzIQ

BlitzIQ receives and stores any information you knowingly submit to the platform. For example, through the registration process and/or through your account settings, BlitzIQ may collect Personal Information such as your name, email address and third-party account credentials (for example, your log-in credentials for Google). If you provide your third-party account credentials to BlitzIQ, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your BlitzIQ account, and that Third Party Account Information transmitted to BlitzIQ’s Services is covered by this Privacy Policy; for example, your Salesforce data. Certain information may be required to register with BlitzIQ or to take advantage of some of the platform’s features. BlitzIQ may communicate with you if you’ve provided a means to do so. For example, if you’ve provided your email address, BlitzIQ may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, BlitzIQ may receive a confirmation when you open an email sent from its domain(s). This confirmation helps ensure communications with you are more interesting and improve BlitzIQ’s services. If you do not want to receive communications from BlitzIQ, please indicate your preference by sending an email to justin@blitziq.com.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies, but this may prevent you from taking advantage of some of our features.We may use this data to provide a better experience for you while you use the Services, such as by remembering your login information, if you’ve chosen to remain logged in after ending your session. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Will BlitzIQ Share Any of the Personal Information it receives?

BlitzIQ does not rent or sell your Personal Information in personally identifiable form to anyone, except as expressly provided below. We may share your Personal Information with third parties as described in this section:

Information that is not personally identifiable.

BlitzIQ may anonymize your Personal Information so that you are not individually identified, and provide that information to its partners. BlitzIQ may also provide aggregate usage information to its partners, who may use such information to understand how often and in what ways people use BlitzIQ’s Services, so that they, too, can provide you with an optimal online experience. However, BlitzIQ will never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual.

Agents

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Data we share with them beyond what is necessary to assist us.

Business Transfers:

BlitzIQ may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if BlitzIQ (or its assets) is acquired, or if BlitzIQ goes out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Protection of BlitzIQ and Others:

BlitzIQ reserves the right to access, read, preserve, and disclose any information that it believes is necessary to comply with law or court order; enforce or apply BlitzIQ’s Terms of Use and other agreements; or protect the rights, property, or safety of BlitzIQ, its employees, its users, or others.

Security of Your Personal Data

Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. BlitzIQ works to protect the privacy of your account and other Personal Information held in its records, but unfortunately, BlitzIQ cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

If you notice a security breach or a security vulnerability on our website, please report it immediately to support@blitziq.com.

What Personal Information Can I Access?

You may access, and, in some cases, edit or delete the following information you’ve provided to BlitzIQ at any time by contacting BlitzIQ at support@blitziq.com. The information you can view, update, and delete may change as the Services change.

What Choices Do I Have?

You can always opt not to disclose information to BlitzIQ, but keep in mind some information may be needed to register with us or to take advantage of some of our features. You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. When you terminate your Account with us, your License Materials will be removed from the Services, but removal may not happen right away and some information may remain in our records, logs or automatic backups after your deletion of such information from your account. We may continue to use aggregated usage data after your stop using the Services, but not in a manner that would identify you personally.

Questions About This Policy?

If you have any questions or concerns regarding our privacy policies, please email support@blitziq.com, and we will try to resolve your concerns as soon as possible.